What happens after you send it
No call centre, no obligation, and the number you approve is the number you pay.
- 1A real person calls you backUsually the same working day, to confirm the fault and your address.
- 2You get the quote in writingVisit, parts and labour, before anyone touches the system.
- 3You decideApprove it and we book the visit. Say no and that is the end of it.
What you get on every job
You approve a written quote first
Covering 162 cities across Oregon, Washington.Phones answered by people
Open 7 days, 8:00 AM to 5:00 PM PT.Every major brand, gas and electric
Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.Questions people ask first
Am I charged for the estimate?
Yes, sending this form and getting your written quote costs nothing. You only pay if you approve the repair and we do the work.
How soon will I hear back?
Someone from the office rings you back, typically within business hours the same day, to pin down the fault and set a time.
Is this a booking or an enquiry?
No. The form starts a conversation. You approve the written quote before any work begins, and you can say no at any point.
When could a technician get here?
Same-day slots open up when routes allow, and otherwise we book the next available window. Tell us if the house is unsafe to sit in, hot or cold, and we prioritise it.
How it works
- Step 1
Tell us the symptom
Call or fill in the quote form. Describe the noise, the smell, the temperature, and when it started. That detail helps us bring the right parts and gives you an honest idea of the visit ahead.
- Step 2
We diagnose on site
A technician checks the thermostat, airflow, electrical connections, refrigerant behaviour and the outdoor unit. We tell you what failed and why, in plain language, before anyone reaches for a part or a price.
- Step 3
You choose the repair
We lay out the fix, any parts on order, and what happens if you wait. Once you agree, we do the work and confirm the system holds temperature before we pack up and leave.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Heat pumps are our normalIn this region heat pumps outnumber furnaces, so defrost boards, reversing valves and short cycling in wet weather are everyday work for us. We know how these systems behave in a cold December rain, not just on a test bench.
- Wet winter defrost problemsIce on the outdoor coil, a unit that runs and runs without warming the house, puddles that refreeze under the pad. We trace whether it is a sensor, a stuck valve, drainage, or airflow, then fix the actual cause.
- Filtration after smoke seasonWildfire smoke turned indoor air quality into a real conversation here. We look at filter fit, return sizing and IAQ options that your blower can actually push air through, rather than choking the system with the wrong media.
- We explain before we chargeYou get the diagnosis, the options and the trade-offs before work starts. If a repair is not worth it on an old system, we say so. No pressure, no jargon dumped on you at the door.
- All major brands, gas & electricOne independent crew for Carrier, Trane, Lennox, Goodman, Rheem and more.
- Straight answersNot worth fixing? We say that out loud, and often it saves you the visit fee.
Your quote
Rather explain it out loud?
Call us and describe the fault. Same answers, same written quote.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →