
The furnace installation symptoms we hear most
- The furnace runs and runs and the house still feels cold Undersized or worn equipment, duct losses, failing burners
- It kicks on, runs two minutes, shuts off, over and over Short cycling from oversizing, limit switch trips, airflow restriction
- A technician told us the heat exchanger is cracked Cracked heat exchanger, combustion safety, replacement territory
- Our furnace is past twenty years old and parts are hard to find End-of-life equipment, obsolete control board or inducer
- Upstairs bakes while the back bedroom stays freezing Wrong sizing, duct design, poor distribution
People call this furnace installation, furnace replacement or heater installation. Same visit, same written quote, same technician.
Safe things to check first
Worth a look before you call — sometimes it saves you the visit.
- 1Check the thermostat: fresh batteries, set to heat, and the target temperature above the room temperature.
- 2Look at the breaker panel for a tripped breaker on the furnace or air handler circuit and the furnace service switch being on.
- 3Pull the filter and change it if it is grey and loaded. A choked filter causes limit trips and uneven heat.
- 4Walk the house and confirm supply and return vents are open and not blocked by furniture or rugs.
Guides & troubleshooting
How we compare to other HVAC companies
| Willamette Heat & Cool | Big-box repair chains | Handyman listings | |
|---|---|---|---|
| Written quote before any work | ✓ | ✕ | ✕ |
| Live answer seven days a week | ✓ | ✕ | ✓ |
| All major brands, gas and electric | ✓ | ✓ | ✕ |
| No manufacturer targets to hit | ✓ | ✕ | ✓ |
| Crews familiar with homes like yours | ✓ | ✕ | ✓ |
What you get on every job
You approve a written quote first
Covering 162 cities across Oregon, Washington.Phones answered by people
Open 7 days, 8:00 AM to 5:00 PM PT.Every major brand, gas and electric
Carrier, Trane, Lennox, Goodman and more. We are not an authorized dealer for any of them.Furnace Installation — quick answers
How do I know whether to repair or replace my furnace?
Age, the cost of the failed part, and safety drive it. A cracked heat exchanger or a failed control board on a twenty-year-old unit usually points to replacement. We give you both options with the numbers and let you decide.
How long does a furnace installation take?
Most straight swaps in a similar location run one day. Adding venting changes, moving the unit, reworking a plenum, or upgrading gas or electrical supply can push it into a second day. We tell you which before we start.
Will you size the new furnace or just match what is there?
We measure and calculate. Matching the old nameplate repeats whatever mistake the last installer made, and oversized furnaces short cycle and leave rooms uneven. Sizing accounts for square footage, insulation, windows, and how your ducts actually run.
Is a high-efficiency furnace worth the upgrade?
Often yes, though it depends on your ducts, venting route, and how much heating you actually use. High-efficiency units need a condensate drain and different venting, so we check whether your house supports it before recommending one.
Do you handle the gas line and venting work?
Yes, gas connections, venting, and combustion air are part of the installation. None of that is homeowner work. If you ever smell gas, leave the building, call 911 or your gas utility, then call us.
Can I keep my existing thermostat and ductwork?
Sometimes. Many thermostats carry over fine, though a variable-speed furnace may need a compatible control. We inspect ducts for leaks, crushed sections, and undersized returns, and tell you what needs attention to make the new furnace perform.
How it works
- Step 1
Tell us the symptom
Call or fill in the quote form. Describe the noise, the smell, the temperature, and when it started. That detail helps us bring the right parts and gives you an honest idea of the visit ahead.
- Step 2
We diagnose on site
A technician checks the thermostat, airflow, electrical connections, refrigerant behaviour and the outdoor unit. We tell you what failed and why, in plain language, before anyone reaches for a part or a price.
- Step 3
You choose the repair
We lay out the fix, any parts on order, and what happens if you wait. Once you agree, we do the work and confirm the system holds temperature before we pack up and leave.
- A real person answers
- Open 7 days
- Written quote before work starts
Why homeowners call us
- Heat pumps are our normalIn this region heat pumps outnumber furnaces, so defrost boards, reversing valves and short cycling in wet weather are everyday work for us. We know how these systems behave in a cold December rain, not just on a test bench.
- Wet winter defrost problemsIce on the outdoor coil, a unit that runs and runs without warming the house, puddles that refreeze under the pad. We trace whether it is a sensor, a stuck valve, drainage, or airflow, then fix the actual cause.
- Filtration after smoke seasonWildfire smoke turned indoor air quality into a real conversation here. We look at filter fit, return sizing and IAQ options that your blower can actually push air through, rather than choking the system with the wrong media.
- We explain before we chargeYou get the diagnosis, the options and the trade-offs before work starts. If a repair is not worth it on an old system, we say so. No pressure, no jargon dumped on you at the door.
- All major brands, gas & electricOne independent crew for Carrier, Trane, Lennox, Goodman, Rheem and more.
- Straight answersNot worth fixing? We say that out loud, and often it saves you the visit fee.
Furnace Installation
Small faults become big ones on a schedule of their own
Describe the symptoms and we'll book the visit — takes about a minute.
- A real person answers
- Open 7 days
- Written quotes
- All major brands
- Gas & electric
Rather not call? Get a free quote →
